Shipping & Returns

Package shipping

The prices of the shipments will vary depending on the chosen courier service and the country.

The shipment is made by urgent transport agency with door-to-door service, if you need your order to arrive on a specific date (eg complete ...) tell us when you complete your order in the "Comments" section.

Returns

If for any reason you are not satisfied with your order, you have a period of 15 days from the date of delivery of the order, to return it. (According to article 44 of Law 7/1996, of January 15 of Retail Trade Regulation modified by Law 47/2002, of December 19).

In the event that the reason for the return is because the product that is remitted is defective, the cost of the return will be free.

If the reason is different (size or color wrongly chosen) the costs and risks of the return are borne by the buyer who will have to send the sender by courier (not ordinary mail) the product of said return.

Within your administration panel you will see the address where you should get the product.

It is very important that you return the change / return products perfectly packaged, preserving as much as possible the original packaging, and with the labels of the garment in perfect condition.

In case the products are damaged due to improper packaging, we will not accept the return.

Once we receive the merchandise, and verify that all the above conditions are met, we will arrange the return of the money within 30 days.

In the event that the product has been purchased through the proof of purchase to collect in trade, this receipt is valid for 3 weeks from purchase. Once this time has elapsed, there will be no outlay on our part.

If, once in the store, you decide to return the product, you may not receive it at that moment and it will be returned, always within 3 weeks from the purchase.